General Retail Technology News

Retail IT and technology news articles comprising case studies, product information, opinion articles, reports, new contract wins and product launches. The site hosts information from trade associations, government departments, research analysts and the vendor community. These articles are about specific industry IT solutions and topics relating to how improvements and efficiency gains can be made by the use of information technology in-store and in the retail supply chain. All topics are covered in these articles which include Mobile Computing, RFID, Automatic Identification/Datacapture (AIDC), Printing & Labelling, EPoS systems, Kiosk TechnologySurveillance & Security, Internet Retailing, Retail Supply Chain Management, Digital Signage, through to current news,informed opinion articles and key events on the retail calendar.

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New Getac T800 G2 meets increased demands of mobile workers

1 New Getac T800 G2 meets increased demands of mobile workers

Rugged computer designer and manufacturer, Getac, has announced the release of its second generation T800 fully rugged tablet -- the T800 8.1". Its thin and ergonomic design allows greater productivity for mobile field workers and those operating in tight spaces and extreme environments.

NewVoiceMedia finds 68 per cent prefer live agent support to self-help

2 NewVoiceMedia finds 68 per cent prefer live agent support to self-help

NewVoiceMedia, the global provider of cloud technology, has found that while self-help options continue to advance, 68 per cent of U.S. citizens would still prefer a live agent to handle their customer service queries.

The French-style fast-food chain Brioche Dorée has turned to Aures’ technology and expertise to migrate its entire point-of-sale IT assets.

3 The French-style fast-food chain Brioche Dorée has turned to Aures’ technology and expertise to migrate its entire point-of-sale IT assets.

Brioche Dorée, a leader in French-style fast-food, has chosen Aures' Yuno point-of-sale terminals with a TCPOS software platform to completely overhaul its EPOS management and payment-receipt technology.

1 in 5 mobile & wearable ticketing users to shift to mobile contactless purchases by 2021

4 1 in 5 mobile & wearable ticketing users to shift to mobile contactless purchases by 2021

A new study from Juniper Research has found that the number of people using contactless ticketing via mobile or wearables devices will approach 300 million by 2021.

SMBs outpace larger organisations in virtual working, on-demand tools and freelancing

5 SMBs outpace larger organisations in virtual working, on-demand tools and freelancing

Close to two thirds (60%) of knowledge workers* in small and medium businesses (SMBs) in the US, UK and Germany now use on-demand tools - technology that is internet or cloud-based - in their professional roles.

How prepared are you for the General Data Protection Regulation (GDPR)?

6 How prepared are you for the General Data Protection Regulation (GDPR)?

By Paul Evans, Managing Director, Redstor.

The European Commission first proposed changes to the EU Data Protection law in early 2012. Following years of debate the proposal has now been finalised with the General Data Protection Regulation (GDPR) coming into force in May 2018.

Expanding to new horizons

7 Expanding to new horizons

By Paul Watson, CEO, Volo.

Ecommerce is transforming the world into one global marketplace and a growing number of online retailers are looking at international markets for new growth opportunities. The European market is particularly attractive as it offers access to over 500 million potential customers.

New JDA/Centiro Customer Pulse 2016 Report reveals one-third of online consumers switch retailers due to minimum order thresholds

8 New JDA/Centiro Customer Pulse 2016 Report reveals one-third of online consumers switch retailers due to minimum order thresholds

Nearly a third (31%) of UK online shoppers shopped elsewhere as a result of encountering minimum order thresholds, according to the JDA/Centiro Customer Pulse 2016 Report conducted by YouGov.

5 technologies driving productivity in the supply chain

9 5 technologies driving productivity in the supply chain

By Mike Doyle – Country Manager UK&I, Datalogic.

The 20th June was world productivity day so we thought we’d turn our attention to 5 technologies that we think hold the future to improving productivity in the supply chain.

Retail staff need technology as slick as that on offer to customers

10 Retail staff need technology as slick as that on offer to customers

By Paul Cash, Managing Director of Fruition Partners UK.

In today's retail world it's a given that technology is a vital enabler of competitive advantage with customers.

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