Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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Christmas time, mistletoe and downtime

Christmas time, mistletoe and downtime

For the larger retailers a successful Christmas may mean the difference between making a profit or a loss, while for smaller companies a bad Christmas could even mean going out of business come the New Year.

Majority of retailers dont have the business intelligence to survive a recession.

New research reveals that 91% of retailers believe reacting quickly to industry trends is critical during a downturn, and 87% think comprehensive and up-to-date business information is vital during economic uncertainty.

Cash advance: pay early and save

How intelligent matching helps you gain control of your payment cycle, saves money by capturing early settlement discounts and strengthens relationships with suppliers.

Shoppers more likely to spend like Scrooge this Christmas

Eighty per cent of Britain will spend less on Christmas than they did last year, according to the latest research by the Institute of Customer Service.

No excuse for underage sales online

No excuse for underage sales online

Online retailers no longer have an excuse for selling restricted goods and services to children as technology now exists that can check and verify the age of customers.

Lies, damned lies and statistics

I would never make disparaging comments about my wife, especially since shes smarter than me and has a lot more letters after her name than I do but shes driving me crazy with the weather.

As Credit Crunch bites hard remote working increases

As Credit Crunch bites hard remote working increases

The current economic climate is creating worry for many business owners as well as employees who fear redundancies, yet some companies are successfully finding their way through the squeeze with the use of remote working and home working employment options.

Retailers: it's time to shout about your returns policy

For a long time processing returns had been a head-scratcher for retailers but a growing number are grasping the nettle and realising that opportunities exist for not only gaining revenue but also for providing better customer service.

Time for retailers to focus on workplace fraud

Time for retailers to focus on workplace fraud

Loss and shrinkage are problems that have sapped the profitability of every retailer since trading began. The impact of this loss can be considerable; sometimes representing up to 3% of turnover and more importantly up to 25% of profits.

Chemistdirect.co.uk wins despite recession

Chemistdirect.co.uk wins despite recession

New business Chemistdirect.co.uk from Birmingham proved it is succeeding despite the credit crunch, as it scooped Retailer of the Year at the recent Startups Awards.

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