Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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Retailers 'are not prepared to address demands of tomorrow's consumers'

Retailers 'are not prepared to address demands of tomorrow's consumers'

Demandware, Inc. has released survey results that indicate that retailers are not prepared to meet the demands of Smart Consumers who use multiple, web-enabled touch points to interact with brands.

DFS uses online affiliate network affilinet to generate offline sales

DFS uses online affiliate network affilinet to generate offline sales

affilinet, the specialist affiliate marketing company, has announced that it is working with DFS as its affiliate network of choice.

Retailers urged to become 'Top of the Pops' to minimise new store failures

Retailers urged to become 'Top of the Pops' to minimise new store failures

Not enough retailers are utilising the growing popularity of 'pop-up shops' as a means to test new markets and venues before committing budget to bricks & mortar stores, which could be adding to the problem of rising store closures, claims experts at CTS Retail.

Retail Assist investigates shopping habits, informing retailer Multichannel strategy

Retail Assist investigates shopping habits, informing retailer Multichannel strategy

Retail Assist recently carried out a Multichannel Retail survey, in which individuals were invited to identify their current shopping habits and their future purchasing intentions.

Lengthen the life of your legacy applications and transform transactions into information

Lengthen the life of your legacy applications and transform transactions into information

Retailers need to analyse their transactions in order to provide intelligence that will enable them to improve merchandising, allocation, promotions, pricing and customer service.

The Asda online recruitment journey

The Asda online recruitment journey

With a recruitment philosophy of 'hire for attitude, train for skill' ASDA differentiates itself from the traditional approach in retail where applicants are typically only invited to interviews if they have the right skills or previous relevant experience.

Online shoppers set to keep taking the tablets

Online shoppers set to keep taking the tablets

Retailers are being urged to prepare for the 'tablet revolution', as new research shows that online shopping via iPads and similar tablet devices is set to rocket in popularity just as it has done in the US.

Making the move to a mobile world

Making the move to a mobile world

Retailers are investigating the potential of the smartphone to interact with their customers in new ways, says George Ioannou, Head of Creative & Strategy at Maginus.

Lengthen the life of your legacy applications and transform transactions into information

Lengthen the life of your legacy applications and transform transactions into information

Retailers need to analyse their transactions in order to provide intelligence that will enable them to improve merchandising, allocation, promotions, pricing and customer service.

Charles Tyrwhitt invests in third-party maintenance services from Maindec

Charles Tyrwhitt invests in third-party maintenance services from Maindec

Charles Tyrwhitt employed IT services and solutions provider Maindec in 2000 to deliver hardware maintenance and support for its business-critical server infrastructure, which is vital to the smooth-running of the company's multi-channel business.

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