Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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As Credit Crunch bites hard remote working increases

As Credit Crunch bites hard remote working increases

The current economic climate is creating worry for many business owners as well as employees who fear redundancies, yet some companies are successfully finding their way through the squeeze with the use of remote working and home working employment options.

Retailers: it's time to shout about your returns policy

For a long time processing returns had been a head-scratcher for retailers but a growing number are grasping the nettle and realising that opportunities exist for not only gaining revenue but also for providing better customer service.

Time for retailers to focus on workplace fraud

Time for retailers to focus on workplace fraud

Loss and shrinkage are problems that have sapped the profitability of every retailer since trading began. The impact of this loss can be considerable; sometimes representing up to 3% of turnover and more importantly up to 25% of profits.

Chemistdirect.co.uk wins despite recession

Chemistdirect.co.uk wins despite recession

New business Chemistdirect.co.uk from Birmingham proved it is succeeding despite the credit crunch, as it scooped Retailer of the Year at the recent Startups Awards.

From concept to cash register faster and more profitably

More and more retailers are attempting to improve profits and customer loyalty with the launch of own-label products. But success is never guaranteed. Gurdip Singh and Chuck Kramer from i2 Technologies explain why retailers must optimise their supply chain cycles to succeed.

Premierline Direct launches benefits package for SMEs

Premierline Direct, the business insurance specialist, has enhanced the support it provides to its UK business customers with the launch of the Premierline Direct Benefits Programme.

Selling online - Hedging against the high street gloom

Marks & Spencer's latest trading update cast more gloom on the financial markets confirming a significant slow down in like for like store sales, however, hidden away in their figures will be a gleaming gem of information...

Sustainability seen as driver of innovation rather than cost, says research by KPMG and CIES

Sustainability seen as driver of innovation rather than cost, says research by KPMG and CIES

The wide-ranging research also pinpoints the impact the economic downturn is likely to have on companies

Success in the current economic climate

Success in the current economic climate

Top retailers at ARC Retail Conference agree that people and processes are paramount to success in the current economic climate

Ten Best Practices for Selecting Retail POS Software

Ten Best Practices for Selecting Retail POS Software

If youre like most retailers, you dont consider yourself a software expert. You may know a lot about this falls merchandise or last decades wines, but when it comes to selecting your next point of sale (POS) system, youd rather wait until tomorrow

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