Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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eCommerce sites urged to clean up content before Google's 'Panda' goes global

eCommerce sites urged to clean up content before Google's 'Panda' goes global

Hot at its heels of a recent algorithm update to combat duplicate content, Google has followed up with "Panda", another algorithm change that hits purveyors of "low quality content."

Report highlights need for e-retailers to communicate with customers

Report highlights need for e-retailers to communicate with customers

The latest Snow Valley report highlights the need for improved real-time communication between e-retailers, their delivery companies and the recipients of goods ordered online, to allay consumer fears around home deliveries.

Ventura develops telecoms solution to enhance retail call centre operations

Ventura develops telecoms solution to enhance retail call centre operations

One of the UK's leading call centre operators for the mail order industry has helped develop a new telecoms solution in the latest stage of a longstanding partnership with TalkTalk Business.

You need to know that your company's IT infrastructure is as efficiently backed-up as possible

You need to know that your company's IT infrastructure is as efficiently backed-up as possible

When you are a major international brand, with a market stretching over continents, you need to know that your company's IT infrastructure is as well supported and backed-up as possible.

The 'most in-depth' UK retail fraud and loss prevention survey to launch at 2011 Retail Fraud Conference

The 'most in-depth' UK retail fraud and loss prevention survey to launch at 2011 Retail Fraud Conference

The Retail Fraud Survey 2011, will reportedly be the first-ever fully comprehensive retailer by retailer survey and in-depth report looking at the in-store and online fraud and prevention strategies adopted by each of the UK's 100 leading retailers.

Integrated S+S EPOS throws retailers' a lifeline

Integrated S+S EPOS throws retailers' a lifeline

Retailers paying separate fees for their EPOS, sales support and ecommerce provision could cut their expenditure significantly by switching to an integrated Software plus Service (S+S) solution that delivers all three, claim experts at CTS Retail.

Multimedia in-store entertainment takes a leap forward as PlayNetwork enters European market with acquisition of Absolute Audio Systems

Multimedia in-store entertainment takes a leap forward as PlayNetwork enters European market with acquisition of Absolute Audio Systems

PlayNetwork has launched into the European market and acquired Absolute Audio Systems Ltd., a UK-based provider of commercial media products and A/V systems integration services across Europe.

e-commerce sites 'can hinder sales during peak periods'

e-commerce sites 'can hinder sales during peak periods'

Retailers and SMEs that are dependent on e-commerce business risk losing up to 92 per cent of their online trade if their internet connection and web infrastructure is slow and outdated, according to findings from a study conducted by telecoms provider TalkTalk Business.

ZBD strengthens European sales operations

ZBD strengthens European sales operations

ZBD, the epaper for retail specialist, has appointed Franz Josef Buschmeier as Head of its newly-formed Central & Eastern Europe business unit.

Store closures pave way for new Independents on the High Street

Store closures pave way for new Independents on the High Street

As the number of vacant high street stores continues to rise, Independent retailers who adopt PAYG EPOS solutions are well placed to snap up prime locations without having to worry about finding funds to cover expensive annual license fees for their IT, according to CTS Retail.

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