Retail Critical Issues

Critical issues are thought provoking articles relating to strategy, legislation, technology, best practice and some of the most challenging business topics in the world of retail information technology. The articles in this section have been contributed by leading vendors, industry leaders, research analysts, trade associations and consultancies.

This collection of articles cover a variety of topics relating to IT equipment, hardware & software being used in a wide variety of retail and retail supply chain environments across Europe. They look at market trends, improvements in technology and some thought provoking comment on all aspects of optimising and improving efficiencies in store and across retail supply chains.

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Enriching the Payments Interface for Modern Consumers

This white paper from VeriFone examines how payment devices are becoming a more powerful part of the overall retail experience by addressing retailers business needs for security and ROI, whilst also appealing to, and engaging effectively with, todays technology-savvy consumer.

Shift Happens? (in the retail industry)

Shift Happens? (in the retail industry)

The Shift Happens video of 2006 and the hundreds of subsequent versions of it, came to mind when I recently attended the Retail Week Conference 2011. Has the UK retail industry moved on at the same cracking pace evident in the global technology and media industries? Specifically, given my past involvement in the retail technology area, how did RWC 2011 differ from EPoS '80 and '81?

Monthly UK retail sales are volatile and hard to interpret

Monthly UK retail sales are volatile and hard to interpret

While today's retail sales data came in above analysts' average expectations, it is clear that the retail sector and households are struggling in the face of public sector spending cuts, tax rises and the bumpy economic recovery.

PlayNetwork to enhance Rue21 retail experience

PlayNetwork to enhance Rue21 retail experience

PlayNetwork, producer of media experiences for a number of top retail brands, has announced that fashion retailer rue21, Inc. is its newest customer.

Business group urges EU to abandon proposals that 'could cripple smaller online retailers'

Business group urges EU to abandon proposals that 'could cripple smaller online retailers'

Under Article 22a of the forthcoming EU Consumer Rights Directive, web-based independent traders could soon be obliged to sell their products to almost every country in Europe.

New study reveals UK retailers are unprepared for mobile commerce

New study reveals UK retailers are unprepared for mobile commerce

Kony, the mobile application provider, has announced the results of a study into the driving factors behind current mobile trends, which analysed UK consumer and business attitudes towards mobile shopping and the impact that mobile is having on traditional shopping methods.

Back to the future

Back to the future

Set amongst the smoulderings of what was to become the greatest financial crisis in living memory, the Excel Centre in Docklands in 2008 saw the demise of Retail Solutions - an exhibition past its sell buy date in an industry seemingly lacking in focus. It was the end of 24 years of a show that helped promote and drive the implementation of IT within the retail sector.

To host or not to host?

To host or not to host?

Speaking at the Vendorcom PCI & Payment Security Special Interest Group on 6 April, John Rozek, director of Polar Moment gave expert insight and advice into in-house payment systems versus outsourced, hosted solutions.

Top UK retailers failing to respond to customers via social networks

Top UK retailers failing to respond to customers via social networks

A benchmark study from Auros, the internet consultancy and technology company, reveals the UK's top 25 retailers are largely unresponsive when it comes to engaging on social media channels.

Smartphone payments set to soar due to prepaid innovation

Smartphone payments set to soar due to prepaid innovation

Imagine being able to pay your car park or bus fare and buy a drink or newspaper simply by holding your smartphone near a wireless terminal.

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