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Forget about competing with Amazon – retailers need to concentrate on what the online disruptor can’t do

Forget about competing with Amazon – retailers need to concentrate on what the online disruptor can’t do

By Matt Bradley, Chairman, RetailEXPO Advisory Board.

How long can bricks-and-mortar retailers remain profitable by simply selling more stuff? Modern retail has, for decades, centred on a transactional relationship between store and customer, with retailer growth inextricably linked to selling more SKUs. “Pile-them-high, sell-them-cheap” retailers such as the failed Toys “R” Us was a prime example.

eCommerce losses to online payment fraud to exceed $25 billion annually by 2024

eCommerce losses to online payment fraud to exceed $25 billion annually by 2024

A new study from Juniper Research found that eCommerce merchant losses to online payment fraud will exceed US$25 billion in 2024, from just of $17 billion in 2020, despite the ongoing implementation of SCA (Secure Customer Authentication) in Europe.

Bureau Veritas offers advice on business continuity amid coronavirus restrictions

Bureau Veritas offers advice on business continuity amid coronavirus restrictions

As the UK becomes the latest nation to bring in substantial restrictions over the coronavirus (COVID-19) outbreak, safety and compliance firm Bureau Veritas is highlighting a few simple steps to help firms manage their business continuity plans.

Forter Report: Coronavirus impact on e-commerce and fraud (week of March 22)

Forter Report: Coronavirus impact on e-commerce and fraud (week of March 22)

The spread of Coronavirus (COVID-19) has completely changed the manner by which people in every country are able to live their lives. As individuals around the world begin to shelter, what does this mean for global commerce trends and how is fraud changing during this period?

Business as usual for retailers: utilising digital to tackle the impact of coronavirus

Business as usual for retailers: utilising digital to tackle the impact of coronavirus

By Andy Burton, CEO, Tryzens.

With the Prime Minister recently announcing that the UK will remain on lockdown over the coming weeks, with all but essential shops closing until further notice, it goes without saying that the pressure has ramped up on retailers.

First week of home isolation sees mixed online sales results

First week of home isolation sees mixed online sales results

As the Government’s ‘home isolation’ rules kicked in last week, the immediate impact of the Covid-19 Coronavirus on online consumer shopping habits was laid bare. During the first week of the new pandemic guidelines, online retail sales growth was down -2.2% Year-on-Year (YoY), according to the latest IMRG Capgemini Online Retail Index, which tracks the online sales performance of over 200 retailers.

Supermarket self-checkouts and card machines can contribute to spread of Covid-19

Supermarket self-checkouts and card machines can contribute to spread of Covid-19

Will Broome, CEO of Ubamarket, discusses the importance of convenience and hygiene amid Coronavirus fears and discusses role of tech in retail.

Central England Co-op says `thank you` to colleagues and key workers for supporting their communities

Central England Co-op says `thank you` to colleagues and key workers for supporting their communities

Central England Co-op has announced that is giving back to colleagues and key workers who are ensuring our communities are supported during this uncertain time.

Sending a parcel to loved ones in self isolation

Sending a parcel to loved ones in self isolation

It’s easy to send a parcel to family and friends stuck in self isolation, says UK delivery expert ParcelHero. Couriers are continuing to pick up safely from customers’ doorsteps.

Retail Resilience - Advice for online retailers on maximising productivity during Covid-19

Retail Resilience - Advice for online retailers on maximising productivity during Covid-19

By Richard Bendelow, CEO of Aero Commerce.

Unless, like certain FMCG retailers who are experiencing a surge in online sales, chances are, due to the uncertain times we find ourselves in, that your sales have suffered a dip. Couple that with the potential of a complete lockdown, times could not be more difficult for some retailers, even with the government support on offer. However now is not the time to rest on your laurels.

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