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Breaking down internal barriers in companies crucial amid increasing digitisation, Accenture study finds

1 Breaking down internal barriers in companies crucial amid increasing digitisation, Accenture study finds

Many companies do not realise the full value of investing in digital projects due to a lack of collaboration among their critical business functions, according to a new study by Accenture (NYSE: ACN).

1.3 million UK consumers have bought a bike since COVID-19 hit, says GlobalData

2 1.3 million UK consumers have bought a bike since COVID-19 hit, says GlobalData

Almost 5% of UK consumers have bought a bike since the beginning of the coronavirus crisis, encouraged by good weather, a desire to get outdoors to exercise as well as the government’s advice to avoid public transport*, says GlobalData, the data and analytics company.

Giesecke+Devrient: Greater focus on cybersecurity a must as corona pandemic leads to surge in digitisation

3 Giesecke+Devrient: Greater focus on cybersecurity a must as corona pandemic leads to surge in digitisation

The spread of the corona pandemic has shifted large parts of work and communication into digital space within a very short time. It has become obvious: The security of networks and communication infrastructures is more important than ever - especially in light of increasing cyber threats.

Reducing returns abuse without sacrificing customer experience

4 Reducing returns abuse without sacrificing customer experience

For merchants, delivering a great customer experience (CX) has always been high on their list of priorities. It’s essential for fostering customer loyalty, and increasing top-line revenue.

Choosing an eCommerce supplier: what you need to consider

5 Choosing an eCommerce supplier: what you need to consider

From development ability, integrations, reliability and costs; eCommerce platform Kooomo advises on the top elements you need to consider when choosing an eCommerce supplier.

UK consumers reluctant to give up data but still value personalised experiences

6 UK consumers reluctant to give up data but still value personalised experiences

Half (50%) of UK consumers are unwilling to share their personal data with retailers over concerns about how this is being used, with those aged over 55 revealed to be the least willing to provide any data (56%), according to a survey from REPL Group.

Hitachi news: Retail businesses move online to stay competitive

7 Hitachi news: Retail businesses move online to stay competitive

One in seven small business owners (14%) say they are transitioning towards becoming fully or mainly online enterprises since the outbreak of the Covid-19 pandemic in the UK, according to new research from Hitachi Capital Business Finance.

Warehouse and supply chain management in the new normal

8 Warehouse and supply chain management in the new normal

Following the unveiling of Manhattan Associates’ Manhattan Active Warehouse Management solution at the company’s recent online Momentum Connect customer conference, Retail Technology Review spoke with the company’s UK managing director, Craig Summers, about the current warehousing and supply chain landscape – including the rise of omnichannel and the unprecedented challenges of the coronavirus pandemic........

Contactless Touch Screens – “Untact” TFT LCD Kiosk Monitors

9 Contactless Touch Screens – “Untact” TFT LCD Kiosk Monitors

Most of us have used a self-service, multi-user kiosk at some point in our lives, to purchase train tickets, to select our burger at a fast food restaurant, to pay for parking in a multi-story car park, to check-in at a hospital or airport to name just a few.

The question is, will COVID-19, or possibly some future virus strain make people reluctant about using these now necessary machines

31% of retail marketers say ‘lack of ownership’ is their biggest challenge when building digital experiences

10 31% of retail marketers say ‘lack of ownership’ is their biggest challenge when building digital experiences

Over a third (31%) of marketers working in the retail sector say that a ‘lack of clear ownership’ is their biggest challenge when building digital experiences. That’s according to new research from CMS provider, Magnolia.

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