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Paragon survey points towards growing reporting burden for the transport office

1 Paragon survey points towards growing reporting burden for the transport office

Transport planning teams are under pressure to share more information than ever before as businesses look to increase visibility of their distribution operations, improve customer communications and remove internal silos.

Bringing digital fluidity to bricks-and-mortar retail

2 Bringing digital fluidity to bricks-and-mortar retail

By Derrick Harris, Principal Product Marketing Manager, Pivotal Software Inc.

Boarded up windows, closing-down sales and a huge growth in e-commerce retail has seen the UK’s high streets continue to suffer in recent years.

Is digitisation the key to preventing cross-border landed costs from disrupting international ecommerce?

3 Is digitisation the key to preventing cross-border landed costs from disrupting international ecommerce?

In a time of continued economic and political uncertainty - where threats against global trade either quickly materialise or fizzle out as part of hardline foreign policy negotiations - companies involved in international trade must now contend with an unprecedented amount of uncertainty and risk as the ‘new normal’.

Why Gen Z could be the answer to retail in the digital age

4 Why Gen Z could be the answer to retail in the digital age

By Matt Newton, The Access Group.

Change on the high street is being driven by physical retailers looking for their new USP in the age of digital and store staff are an integral part of this transformation.

CVAs are fatally wounding our High Streets, warns e-commerce delivery expert

5 CVAs are fatally wounding our High Streets, warns e-commerce delivery expert

As Monsoon seeks to join the ranks of stores slashing rents through a company voluntary agreement, ParcelHero says CVAs are simply speeding up the demise of High Street shopping and will impact on pension and investment schemes.

92% of CIOs find integrating new communications channels with legacy systems a key challenge to improving CX

6 92% of CIOs find integrating new communications channels with legacy systems a key challenge to improving CX

The majority (92%) of CIOs find integrating new communications with legacy systems a challenge, according to new research from global cloud communications software provider, IMImobile.

Radware survey: Cybersecurity is no longer a cost factor for £1 billion organisations, rather it's a business driver

7 Radware survey: Cybersecurity is no longer a cost factor for £1 billion organisations, rather it's a business driver

Radware, provider of cyber security and application delivery solutions, has released the findings of its 2019 C-Suite Perspectives: From Defense to Offense – Executives Turn Information Security into a Competitive Advantage, in which Radware found that cybersecurity is now recognised as a key business driver by the C-Suite.

Mistrust around review authenticity sees online shoppers demand human interaction in the ecommerce buying journey

8 Mistrust around review authenticity sees online shoppers demand human interaction in the ecommerce buying journey

Mistrust around the authenticity of User Generated Content (UGC) and reviews has seen online shoppers placing more value in human interactions in their online buying journeys a new report from iAdvize, the conversational commerce provider, suggests.

‘Drift’ to online purchasing differs widely by product category - latest study from Go Inspire Group

9 ‘Drift’ to online purchasing differs widely by product category - latest study from Go Inspire Group

New research from Go Inspire Group examines future trends in consumer behaviour, addressing the received wisdom that shopping is moving inexorably online. This study aimed to determine the validity of this assumption by shedding light on the expected balance between online and offline UK retail purchasing in five years time.

67% of e-commerce business are putting off customers with insufficient product images

10 67% of e-commerce business are putting off customers with insufficient product images

Online retailers are losing out on additional revenue by not utilising simple methods to capture sales from potential customers, new research has revealed.

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