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Trouble for banks: More than half of UK consumers frustrated with current banking

1 Trouble for banks: More than half of UK consumers frustrated with current banking

53% of UK consumers would like their bank to provide them with more opportunity and better quality services for their finances as the Open Banking initiative roll-out begins.

Retailers could lose customers if they misjudge social media

2 Retailers could lose customers if they misjudge social media

Three quarters (75%) of UK consumers expect retail brands and businesses to be using social media to improve their level of service, while 39% admit they will shun a brand if their social engagement is poor.

Tipping point for 'tap and go' as mobile payments top £975 million

3 Tipping point for 'tap and go' as mobile payments top £975 million

Mobile payments are fast approaching a tipping point, with spending via smartphones accelerating according to the latest consumer spending data from Worldpay.

Cyber security, big data analytics and enterprise cloud among top digital technologies for retail and CPG firms

4 Cyber security, big data analytics and enterprise cloud among top digital technologies for retail and CPG firms

An Infosys research report titled, Digital Outlook for the Retail and CPG Industry, highlights how digital technologies deployed at organisations are improving existing operations, solving new problems, and creating new opportunities.

UK shoppers demand VR and AI tech alongside a more integrated omnichannel shopping experience

5 UK shoppers demand VR and AI tech alongside a more integrated omnichannel shopping experience

InternetRetailing EXPO, Europe's leading event for digital and multichannel retail, today launches the results from its 'Future of Retail' survey, which investigated 2,000 UK consumers' attitudes to retail experiences both online and in store.

Eagle Eye works with Loblaw to announce one of the largest digital loyalty programmes in Canada

6 Eagle Eye works with Loblaw to announce one of the largest digital loyalty programmes in Canada

Eagle Eye has announced that its Eagle Eye AIR digital marketing platform is now live, enabling the new PC Optimum loyalty programme from Loblaw Companies Limited (Loblaw), Canada's largest retailer.

Conversity: 5G is on its way, but retailers still aren’t doing enough to be disruptive in a challenging market

7 Conversity: 5G is on its way, but retailers still aren’t doing enough to be disruptive in a challenging market

With this year's Mobile World Congress about to come to a close, discussions have inevitably focused on the future arrival of 5G connectivity, which could finally become a reality next year.

77% of UK Valentine’s Day shoppers state stock was chief bugbear

8 77% of UK Valentine’s Day shoppers state stock was chief bugbear

Some 77% of UK consumers found limited availability of stock was the biggest irritation with shopping in bricks-and-mortar stores on Valentine's Day, according to research from Vista Retail Support.

How to save the British high street

9 How to save the British high street

By Declan Kennedy, CEO at StitcherAds.

Another Christmas passes and another set of retail spending figures make grim reading for bricks and mortar retail stores.

Over a third of small businesses have not yet started preparing for the introduction of the General Data Protection Regulation – FSB research

10 Over a third of small businesses have not yet started preparing for the introduction of the General Data Protection Regulation – FSB research

Federation of Small Businesses (FSB) research shows that over a third (33%) of small businesses have not yet started preparing for the introduction of the General Data Protection Regulation (GDPR) while a further third (35%) are only in the early stages of preparations.

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