Internet Retailing

Online shopping or e-shopping is a form of electronic commerce which allows consumers to directly buy goods or services from a seller over the Internet using a web browser.  Alternative names are: e-web-store, e-shop, e-store, Internet shop, web-shop, web-store,  online store, online storefront and virtual store. Mobile commerce (or m-commerce) describes  purchasing from an online retailer's mobile optimized online site or app.

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Achieving retail’s Holy Grail: A 360-degree customer view

Achieving retail’s Holy Grail: A 360-degree customer view

The UK retail sector is unforgiving. High street sales recently suffered their biggest drop in 20 years, while online sales growth was forecast to decline to single digits for the first time this year.

Fickle Fashion: Over 80% of consumers are buying clothes they never wear

Fickle Fashion: Over 80% of consumers are buying clothes they never wear

Fickle fashion is killing off sustainable clothing as eight in 10 (83%) consumers admit to buying items they never wear, according to data from the Fashion Retail Academy.

Pop-up book shop conquers online competition using AI

Pop-up book shop conquers online competition using AI

RichRelevance been appointed by Qwerkity, part of The Book People Group, to provide personalised product recommendations through its Xen AI platform.

Seasonal sales at risk as UK’s biggest retailers neglect website load speeds for second year running

Seasonal sales at risk as UK’s biggest retailers neglect website load speeds for second year running

The UK’s top retailers are risking seasonal sales through failure to improve their website load speeds over the past 12 months, according to a new index report.

Matalan chooses ContentSquare to enable omnichannel strategy

Matalan chooses ContentSquare to enable omnichannel strategy

Matalan has chosen ContentSquare's user experience (UX) analytics solution to enhance its online performance and help the digital teams, including insight, marketing, UX, trading and content teams, create a seamless omnichannel experience.

Geodis appoints a global head of e-commerce

Geodis appoints a global head of e-commerce

Geodis has created a global position for e-commerce with the appointment of Ashwani Nath as Vice-President & Global Head of e-channel solutions. Reporting to Philippe de Carné, Group CCO, Ashwani Nath will be responsible for building and promoting end-to-end e-commerce omni-channel solutions, gathering all existing physical & digital expertise in the company.

Only 36% of top UK retailers fully secure online store

Only 36% of top UK retailers fully secure online store

The shopping season is upon us and, like every year, many of us choose to buy online instead of trawling through the shops. But do UK retailers ensure shoppers can trust their websites?

UKFast Network sees 30% Black Friday spike

UKFast Network sees 30% Black Friday spike

Traffic to the UKFast network, which hosts thousands of eCommerce websites and booking platforms, has seen a massive 30% increase in web traffic this Black Friday, compared to Black Friday last year.

Making the case for Transportation Management System….a BluJay Solutions white paper

Making the case for Transportation Management System….a  BluJay Solutions white paper

In a world where supply chains have become increasingly complex and global in nature, managing with spread-sheets and phone conversations with carriers are no longer viable options

Download this white paper to see how a software as a service (SaaS), multi-tenant transportation management system puts power and efficiency into the hands of any company that wants to cut freight costs, improve visibility, and optimise activity in today’s competitive business environment.

Freshworks and Pitney Bowes bring AI-powered self-service to the frontlines of shipping and mailing

Freshworks and Pitney Bowes bring AI-powered self-service to the frontlines of shipping and mailing

Freshworks, the customer engagement software solutions provider, has partnered with Pitney Bowes, a global technology company that provides commerce solutions in the areas of ecommerce, shipping, mailing, and data to integrate Freddy, its recently launched Omnibot Artificial Intelligence (AI) engine with the next generation SendPro C-series device.

Omni-Channel Retailing is the evolution of Multi-Channel Retailing, but is concentrated more on a seamless approach to the consumer experience through all available shopping channels, i.e. mobile internet devices, computers, brick-and-mortar, television, radio, direct mail, catalog and so on. Retailers are meeting the new customer demands by deploying specialized supply chain strategy software. To use all channels simultaneously, retailers using an omni- channel approach will track customers across all channels, not just one or two.

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