Retail Technology Review spoke with a number of leading VARs and vendors about POS and kiosk technology, where the main uptake is among the key market verticals, and how these systems can make life more convenient for the consumer.
Kiosk Terminals & Kiosk Technology
Kiosk technology is a type of interactive technology. A kiosk is a small physical freestanding structure with a touchscreen display that displays information and merchandise allowing users to access information and services without the need for human assistance. A number of companies specialise in creating multimedia kiosks that come pre-packaged with software, designed to handle specific tasks. There are many different types of kiosk technology such as self-service kiosks, information kiosks and entertainment kiosks.
Cineworld rolls out Protouch kiosks
May 27, 2009
The kiosks are used for both Cineworlds Unlimited film programme and for ticket collection.
An impressive feat in todays market conditions
May 26, 2009
Almost 3,300 visitors attend KIOSK EUROPE EXPO 2009 and DIGITAL SIGNAGE EXPO 2009
Kiddicare quadruples individual transactions
May 13, 2009
Kiddicare has commissioned YESpay to implement its self-service kiosks in-store.
Kiosk Europe Expo 2009 and Digital Signage Expo 2009
Apr 07, 2009
Focusing on added value generated by digital signage and self-service solutions
Star Micronics launches new compact high speed kiosk printing solution
Mar 19, 2009
International POS printer manufacturer Star Micronics has launched of the latest addition to its range - the new compact high speed TUP500 series.
ViVOtech Launches ViVOpay Kiosk II
Nov 05, 2008
New ViVOpay Kiosk II Offers Fastest Time-to-Market with Easy Integration of Contactless Payments.
European Association for Self-Service, EAFS, founded
Nov 04, 2008
While the 27th of June 1967, the day the first ATM was installed at a Barclays branch in north London, may forever more remain the most important date in self-service, the 22nd October 2008 will also be a day to remember.
Self-service checkout customer experience
Sep 22, 2008
When they are designed poorly, they can be time consuming and frustrating.
Kiosk technology is a type of interactive technology that allows users to access information and services without the need for human assistance. Kiosks are typically freestanding devices with a touchscreen display, and they can be found in a variety of settings, such as airports, hotels, museums, and retail stores.
Advances in technology have allowed many kiosks to forego the traditional mouse- and-keyboard layout in favour of touch-screens. Kiosks have become familiar sights in shopping centres, selling everything from inexpensive gift items to pricey jewellery and artwork. They make retail space affordable for the small-business owner. Kiosks have contributed to one of the hottest trends in retailing-temporary tenants. Some of these are seasonal businesses that only need to be open for a limited time. Kiosks can offer a low cost solution for start up retailers to test products in a retail setting before making the larger investment in a traditional store.
There are many different types of kiosk technology, but some of the most common include:
- Self-service kiosks: These kiosks allow users to complete transactions without the help of a cashier, such as checking out at a grocery store or printing boarding passes at an airport.
- Information kiosks: These kiosks provide users with information about a particular product, service, or location. For example, a museum might have an information kiosk that provides details about the exhibits, hours, and admission prices.
- Entertainment kiosks: These kiosks offer users a variety of entertainment options, such as games, videos, and music. For example, an arcade might have an entertainment kiosk that allows users to play video games.
Kiosk technology has a number of benefits, including:
- Increased efficiency: Kiosks can help businesses to improve efficiency by reducing the need for human interaction. This can free up staff to focus on other tasks, such as providing customer service or handling inventory.
- Improved customer service: Kiosks can help businesses to improve customer service by providing a convenient and efficient way for customers to interact with the company. This can lead to happier customers and increased sales.
- Enhanced data collection: Kiosks can collect data about customer interactions, which can be used to improve the customer experience and make better business decisions.
Kiosk technology is a versatile and powerful tool that can be used to improve the efficiency and customer service of a business. As technology continues to advance, we can expect to see even more innovative and sophisticated kiosk applications in the future.
Here are some of the most common types of kiosks:
- Self-checkout kiosks: These kiosks allow customers to scan and pay for their own groceries or merchandise.
- Information kiosks: These kiosks provide information about a business, product, or service.
- Ticketing kiosks: These kiosks allow customers to purchase tickets for events or transportation.
- Voting kiosks: These kiosks allow customers to vote in elections.
- Gaming kiosks: These kiosks allow customers to play games for fun or for prizes.
Kiosk technology is constantly evolving, and new and innovative applications are being developed all the time. As the technology continues to improve, we can expect to see even more widespread use of kiosks in the future.
