In a groundbreaking shift, new research reveals that physical interactions throughout the customer journey contribute significantly to UK ecommerce sales. Metapack, ShipEngine, and Retail Economics found that a staggering £52 billion – nearly half – of UK online non-food sales in 2023 interacted with physical touchpoints.
Articles
RSSThe rise of TikTok Shop as a tier-one marketplace
Feb 27, 2024
TikTok Shop has emerged as a formidable player in the world of social commerce, challenging established platforms such as Facebook, Instagram, and YouTube.
81% of UK shoppers always open delivery notification emails from retailers, offering increasing customer engagement opportunities
Feb 27, 2024
Retailers and brands who leave post-purchase updates to third-party fulfillment or courier companies could be missing out on valuable customer engagement opportunities, according to the latest research from Scurri, the next-generation delivery management platform.
9 ways machine vision is transforming retail
Feb 26, 2024
In recent years, more and more retailers are using real-time video analytics and facial recognition to improve security, customer experience, service level, and traffic analysis. According to Corsight AI, which provides Facial Intelligence technology to leading retail chains and malls around the world, these are some of the common uses:
Why assembling the right technical team should form an integral part of retail personalisation strategies
Feb 26, 2024
As personalisation becomes an increasingly important part of running a retail business, Cyril Samovskiy, Founder of Mobilunity, asks ‘does your tech team have what it takes to get the most out of personalisation efforts?’
UAE, Australia, South Africa, India and Spain lead global demand for UK brands, ESW data reveals
Feb 26, 2024
International demand for British brands over the past year was driven by cross-border shoppers in the UAE (36%), Australia (28%), South Africa (26%), India (26%) and Spain (23%), the latest research from ESW, the DTC e-commerce solutions provider, reveals.
January retail figures - Strong rebound following a weak December
Feb 21, 2024
The Office for National Statistics has reported retail sales figures in Great Britain for January. Charlie Huggins, Manager of the Quality Shares Portfolio at Wealth Club commented: “Retail sales volumes rebounded strongly following a weak December, registering the largest monthly rise in almost three years.
RELEX Mobile Pro simplifies stock and fresh item replenishment process
Feb 20, 2024
RELEX Solutions, a provider of unified supply chain and retail solutions, has introduced RELEX Mobile Pro, an advanced AI-driven in-store execution application for retailers, suppliers, wholesalers and manufacturers.
CHAMP Cargosystems launches Traxon Global eCommerce to streamline compliance for e-commerce shipments under ICS2
Feb 20, 2024
CHAMP Cargosystems has launched a new service, Traxon Global eCommerce (TGE), in an expansion of CHAMP’s Customs and security services.
CHEP Automotive releases its fourth supply chain trend report
Feb 19, 2024
CHEP, provider of reusable packaging solutions, has released its latest Supply Chain trend report: ‘The future of supply chain optimisation: 6 trends’.
