Retail Supply Chain Management

The ongoing uncertainty around Brexit is encouraging many manufacturers and retailers to consider other supplier locations in low cost, higher risk countries to avoid possible trade barriers. The latest analysis in the Global Supply Chain Risk Report, produced quarterly by Cranfield University and Dun & Bradstreet, found marked increases in Supplier Criticality (up 2%) and Global Sourcing Risk (up 4.8%) in Q3 2019.

A convenience trends survey commissioned by leading International branding and customer experience agency I-AM has revealed that almost three-quarters of consumers (74%) would be happy to wait longer for goods if the delivery method was more sustainable.

LivePerson, Inc. has launched SocialConnect and EmailConnect, bringing social media and email into the LiveEngage platform. This debut gives brands the ability to easily manage customer conversations regardless of the channels where they occur – all in one place.

Chainway has announced the launch of the newly upgraded 5.5-inch large screen handheld computer C66 and the handheld computer C61 with keypad. Both devices deliver excellent system performance, and can be flexibly equipped with a range of optional data collection functions to fulfill applications in various industries such as retail, logistics and so forth.

Co-op has received the Corporate Brand Ambassador Award at the 2019 Shining Stars Ball for its enthusiastic and consistent support of Girls Out Loud, a social enterprise which has raised the aspirations of over 7,000 teenage girls and helped them to build confidence, self-belief and resilience.

Peter Carlisle, vice president of nCipher Security, looks at how consumers can keep themselves safe during this year's Black Friday/Cyber Monday deals.

The Workforce Institute at Kronos Incorporated has announced the final segment of a global study examining the attitudes of Generation Z1– teenagers and early 20-somethings – in the workplace to reveal how employers worldwide can most effectively attract, develop, motivate, and retain talent within the next next-generation workforce.

BigCommerce, the open SaaS ecommerce platform for fast-growing and established brands, has announced the open beta release of its new GraphQL Storefront API, purpose-built for creating faster, personalized customer shopping experiences that differentiate brands from competitors.

Growing social media commerce will cause one-in-five online shoppers to return more items, according to new research from international logistics company Advanced Supply Chain Group.

Research of 2,000 online shoppers shows 34% will make more impulse buys as social media sites make it easier to buy products direct through in-platform selling tools.

Kofax, the supplier of Intelligent Automation software to digitally transform end-to-end business operations, has announced the latest evolution of its Intelligent Automation platform.