Retail Surveillance and Security

Retail surveillance is the use of technology and systems to monitor and evaluate activity inside a retail environment, such as a store or shopping mall. The goal of retail surveillance is to increase consumer safety and security, reduce theft and other sorts of losses, and improve the overall shopping experience. Retail businesses need Retail Security to have their premises, stock, employees and customers protected in a safe and secure environment. Retail loss prevention is used by all types of retailers who are looking to reduce theft of goods and guard against loss of profit. 

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Lack of endpoint visibility costs a UK organisation £1.8 million over three years

1 Lack of endpoint visibility costs a UK organisation £1.8 million over three years

Tanium, the provider of endpoint management and security built for the world’s most demanding IT environments, has released findings of a study that highlights the potential savings that public and private sector European organisations could realise by improving endpoint visibility and control across their IT estates.

Logo visibility in email could revitalize consumer interaction

2 Logo visibility in email could revitalize consumer interaction

By Sabrina Evans, Red Sift.

Email is vital for any business, it's the structural glue that underpins the key lines of communication between company and consumer. From promoting new products and offers to sending tracking updates and invoices, email is the foundation which keeps the wheels of ecommerce turning. But as with anything, the evolution of how businesses use this channel is inevitable, making it work harder for their goals and needs.

Vulnerability disclosures rising at an alarming rate; ransomware attacks costing critical and industrial infrastructure millions

3 Vulnerability disclosures rising at an alarming rate; ransomware attacks costing critical and industrial infrastructure millions

A new report from Nozomi Networks Labs finds cyber threats growing at an alarming rate in the first half of 2021. Attacks are driven largely by the emergence of  Ransomware as a Service (RaaS) gangs that are cashing in on critical infrastructure organisations.

How to keep your shoppers safe online

4 How to keep your shoppers safe online

As e-Commerce displays exponential growth over the past year, unfortunately so does online fraud and recent data predict an 18% increase in cybercrime over the course of 2021, according to the latest research from Juniper Research.

94% of retailers open to phishing attacks: what we can do to close the net

5 94% of retailers open to phishing attacks: what we can do to close the net

By Sabrina Evans, Content Manager at Red Sift

Last year Trustwave found that almost a quarter of all cyberattacks are aimed at the retail sector, and it’s really no surprise why.

Retailers are in constant communication with their customers via email, and retail databases are some of the biggest housers of sensitive customer data and personal information on the planet. Put these qualities together, and it’s hard to imagine a sector more vulnerable to the dangers of email-based cyberattacks.

Online payment fraud losses to exceed $206 billion over the next five years; driven by identity fraud

6 Online payment fraud losses to exceed $206 billion over the next five years; driven by identity fraud

A new study from Juniper Research has found that merchant losses to online payment fraud will exceed $206 billion cumulatively for the period between 2021 and 2025.  This figure, equivalent to almost 10 times Amazon’s net income in the 2020 financial year, demonstrates why merchants must make combatting fraud, through the use of machine learning-based fraud prevention platforms, an immediate priority.

Cyberattacks fall as UK returns to work

7 Cyberattacks fall as UK returns to work

The number of cyberattacks on UK companies fell for the first time in almost three years during the second quarter of 2021, according to Beaming, a specialist business ISP.

87% of UK workforce thinks cyberattacks can have a major impact on everyday life

8 87% of UK workforce thinks cyberattacks can have a major impact on everyday life

Armis, the unified asset visibility and security platform provider, has released results from a survey that gauged the UK workforce’s attitudes towards cyberattacks on critical infrastructure.

New cybereason ransomware study reveals true cost to business

9 New cybereason ransomware study reveals true cost to business

Cybereason, the future-ready attack protection solutions provider, has released research findings from a global ransomware study of nearly 1,300 security professionals that reveals more than half of organisations have been the victim of a ransomware attack.

Cybercriminals turn to phishing and pretexting to scam online shoppers out of their payment details during high street closures

10 Cybercriminals turn to phishing and pretexting to scam online shoppers out of their payment details during high street closures

Cybercrimes targeting online shoppers are most likely to come from outside the retailer’s business, according to a new report from Verizon Business.

Retail Surveillance

Retail surveillance is the use of technology and systems to monitor and evaluate activity inside a retail environment, such as a store or shopping mall. The goal of retail surveillance is to increase consumer safety and security, reduce theft and other sorts of losses, and improve the overall shopping experience.

Retail surveillance using network video solutions such as IP cameras helps protect a retail business from theft and inventory shrinkage. It can deter crime, reducing losses and creates a safer environment for staff and customers. This versatile technology can make numerous other positive contributions to the store’s operations besides loss prevention. 

There are many different types of retail surveillance systems, including:

  • Video surveillance: This is the most common type of retail surveillance. Video cameras are used to monitor activity in and around a store. They can be used to identify and track suspicious individuals, deter theft, and provide evidence in the event of a crime.
  • Access control systems: These systems control who is allowed to enter and exit a store. They can be used to prevent unauthorized access to sensitive areas, such as the backroom or the cash registers.
  • Alarm systems: These systems are used to detect and alert store personnel to unauthorized activity, such as break-ins or fire.
  • Intrusion detection systems: These systems use sensors to detect movement in areas that are not supposed to be accessed, such as the roof or the loading dock.
  • Video analytics: This technology uses video footage to identify and track suspicious activity. It can also be used to count customers, track foot traffic, and measure customer dwell time.

Retail surveillance can be a valuable tool for improving safety and security in retail environments. However, it is important to use surveillance systems in a way that respects customer privacy. Retailers should have clear policies in place for how video footage is collected, stored, and used. They should also make sure that customers are aware of the presence of surveillance cameras.

Here are some of the benefits of retail surveillance:

  • Increased safety and security: Retail surveillance can help to deter crime and prevent theft. It can also help to identify and apprehend criminals.
  • Reduced losses: Retail surveillance can help to reduce losses due to theft, fraud, and other incidents.
  • Improved customer service: Retail surveillance can help to improve customer service by deterring bad behavior and identifying customers who need assistance.
  • Enhanced operational efficiency: Retail surveillance can help to improve operational efficiency by tracking inventory levels, monitoring employee performance, and identifying areas for improvement.

Here are some of the challenges of retail surveillance:

  • Privacy concerns: Some customers may be concerned about their privacy when they are being monitored by video cameras. Retailers need to be careful to respect customer privacy when using surveillance systems.
  • Cost: Retail surveillance systems can be expensive to install and maintain. Retailers need to weigh the benefits of surveillance against the costs before they decide to implement a system.
  • Legal compliance: Retailers need to make sure that they are in compliance with all applicable laws and regulations when using surveillance systems. This includes laws on privacy, data protection, and wiretapping.

Retail Security

Retail security is the process of ensuring the safety of people and property in retail settings. It includes a variety of measures, such as:

  • Physical security: This includes measures such as installing security cameras, alarms, and locks.
  • Employee training: Employees should be trained to identify and report suspicious activity.
  • Customer engagement: Retailers can deter theft by engaging with customers and making them feel welcome.
  • Technology: There are a number of retail security technologies available, such as RFID tags and facial recognition software.

Retail security is important for a number of reasons. First, it can help to protect the retailer's property from theft. Second, it can help to protect customers and employees from harm. Third, it can help to create a safe and secure shopping environment, which can attract customers and boost sales.

There are a number of different ways to implement retail security. The specific measures that are implemented will vary depending on the size and type of retail establishment, as well as the level of risk. However, some common retail security measures include:

  • CCTV cameras: CCTV cameras can be used to monitor activity in and around a retail store. This can help to deter theft and identify suspects.
  • Security guards: Security guards can be hired to patrol retail stores and to intervene in suspicious situations.
  • Electronic article surveillance (EAS) tags: EAS tags are small electronic devices that are attached to merchandise. If a tag is removed without being deactivated, an alarm will sound.
  • Access control: Access control systems can be used to restrict access to certain areas of a retail store. This can help to prevent theft and vandalism.
  • Employee training: Employees should be trained to identify and report suspicious activity. They should also be aware of the store's security procedures.

Retail security is an important part of any retail business. By implementing effective security measures, retailers can help to protect their property, their customers, and their employees.

Here are some additional tips for retail security:

  • Keep merchandise well-organized and stocked. This makes it more difficult for thieves to conceal stolen items.
  • Place high-value items in secure areas.
  • Use signs and posters to warn customers about theft.
  • Be aware of your surroundings and report any suspicious activity to a manager or security guard.

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