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7 steps to ensure successful omnichannel roll-out in fashion retail

7 steps to ensure successful omnichannel roll-out in fashion retail

By Jean Shin, Director Strategy and Content, tyntec.

As the pandemic continues to wreak havoc on retail, the fashion sector, in particular, is looking for new ways to engage with customers through new clienteling techniques.

Taking a qualitative approach to a data-driven market

Taking a qualitative approach to a data-driven market

While digital transformation is proving to have many benefits for businesses, what is perhaps the most significant, is the vast amount of data there is available. And now, with an increasing number of businesses turning their focus to online, there is even more to be collected on competitors and markets than ever before.

‘Non-essential’ stores are essential. Retail sales collapsed -8.2% in January, as the High Street shut up shop once more

‘Non-essential’ stores are essential. Retail sales collapsed -8.2% in January, as the High Street shut up shop once more

Figures released by the Office for National Statistics (ONS) highlight the ongoing devastation lockdown is having on the High Street. The value of UK retail sales collapsed -7.8% in January compared to the previous month, December 2020, and -7.2% YOY.

Brother UK launches new hardware-as-a-service platform

Brother UK launches new hardware-as-a-service platform

Brother UK has launched a new hardware-as-a-service platform called Managed Label Service (MLS) to help resellers capitalise on the growing market for label printers.

A six-point checklist guaranteed to make your life under SCA better — and, yes, it’s coming

A six-point checklist guaranteed to make your life under SCA better — and, yes, it’s coming

By Shagun Varshney, Senior Product Manager, Signifyd. 

The sky is falling. The wolf is coming. And SCA will be enforced in the UK just as it is being enforced now across much of Europe.

Deadline for eBay item specifics mandates is imminent, says Optiseller

Deadline for eBay item specifics mandates is imminent, says Optiseller

With less than a week until new eBay Item Specifics mandates come into force, e-commerce expert Optiseller is urging on-line retailers to take action to ensure their data complies with the new rules.

Utordo allows logistics companies to integrate with the OnBuy online marketplace

Utordo allows logistics companies to integrate with the OnBuy online marketplace

Utordo – the cloud-based multi-channel order management solution – is now fully integrated with OnBuy.com, the fast-growing UK-founded online marketplace.

Consumer spending fell 16.3 per cent in January as lockdown measures took effect, yet online growth surged for many categories

Consumer spending fell 16.3 per cent in January as lockdown measures took effect, yet online growth surged for many categories

Consumer spending declined 16.3 per cent year-on-year in January – the sharpest decline since May 2020 – as the retail, hospitality and travel sectors felt the full impact of national lockdown measures.

Luxury retail: Why a customer should love your packaging first, and then your product

Luxury retail: Why a customer should love your packaging first, and then your product

More and more, brands are beginning to see the value of their packaging in influencing consumers’ purchasing decisions. But much less often do they understand the true potential of their outer and additional elements in driving brand engagement, increasing loyalty and enhancing the overall customer experience – and it’s by doing the latter, you can really make consumers fall in love with not only your products, but your brand and business too.

Pandemic drives permanent shift in consumer behaviour

Pandemic drives permanent shift in consumer behaviour

Online only retailers are snapping up failed high street brands – and shutting the door on physical retail. But while customers have moved online, there are still opportunities for traditional retailers – with the right approach and expertise.

James Hyde, CEO of James and James Fulfilment, explains how retailers can use outsourced fulfilment, delivery and returns as part of a multi-channel approach that gives customers what they want at home and in store.

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