Articles

By Jean Shin, Director Strategy and Content, tyntec.

As the pandemic continues to wreak havoc on retail, the fashion sector, in particular, is looking for new ways to engage with customers through new clienteling techniques.

While digital transformation is proving to have many benefits for businesses, what is perhaps the most significant, is the vast amount of data there is available. And now, with an increasing number of businesses turning their focus to online, there is even more to be collected on competitors and markets than ever before.

Figures released by the Office for National Statistics (ONS) highlight the ongoing devastation lockdown is having on the High Street. The value of UK retail sales collapsed -7.8% in January compared to the previous month, December 2020, and -7.2% YOY.

Brother UK has launched a new hardware-as-a-service platform called Managed Label Service (MLS) to help resellers capitalise on the growing market for label printers.

By Shagun Varshney, Senior Product Manager, Signifyd. 

The sky is falling. The wolf is coming. And SCA will be enforced in the UK just as it is being enforced now across much of Europe.

With less than a week until new eBay Item Specifics mandates come into force, e-commerce expert Optiseller is urging on-line retailers to take action to ensure their data complies with the new rules.

Utordo – the cloud-based multi-channel order management solution – is now fully integrated with OnBuy.com, the fast-growing UK-founded online marketplace.

Consumer spending declined 16.3 per cent year-on-year in January – the sharpest decline since May 2020 – as the retail, hospitality and travel sectors felt the full impact of national lockdown measures.

More and more, brands are beginning to see the value of their packaging in influencing consumers’ purchasing decisions. But much less often do they understand the true potential of their outer and additional elements in driving brand engagement, increasing loyalty and enhancing the overall customer experience – and it’s by doing the latter, you can really make consumers fall in love with not only your products, but your brand and business too.

Online only retailers are snapping up failed high street brands – and shutting the door on physical retail. But while customers have moved online, there are still opportunities for traditional retailers – with the right approach and expertise.

James Hyde, CEO of James and James Fulfilment, explains how retailers can use outsourced fulfilment, delivery and returns as part of a multi-channel approach that gives customers what they want at home and in store.