General Retail Technology News

Retail IT and technology news articles comprising case studies, product information, opinion articles, reports, new contract wins and product launches. The site hosts information from trade associations, government departments, research analysts and the vendor community. These articles are about specific industry IT solutions and topics relating to how improvements and efficiency gains can be made by the use of information technology in-store and in the retail supply chain. All topics are covered in these articles which include Mobile Computing, RFID, Automatic Identification/Datacapture (AIDC), Printing & Labelling, EPoS systems, Kiosk TechnologySurveillance & Security, Internet Retailing, Retail Supply Chain Management, Digital Signage, through to current news,informed opinion articles and key events on the retail calendar.

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Schneider Electric solves edge computing challenges with new 6U Wall Mount EcoStruxure Micro Data Center

1 Schneider Electric solves edge computing challenges with new 6U Wall Mount EcoStruxure Micro Data Center

Schneider Electric has simplified and aligned its data centre solutions for the new hybrid IT world with the introduction of EcoStruxure Data Center Solutions, unveiled recently at Innovation Summit Barcelona.  

Forget about copying Amazon, retailers need to start focusing on ‘what Amazon can’t’

2 Forget about copying Amazon, retailers need to start focusing on ‘what Amazon can’t’

By Frank Lochbaum, Managing Partner at KPS.

When Simon Russell, director of operational development at John Lewis, used the phrase “what Amazon can’t” (WAC) at the Future Stores event, you could hear murmurs of agreement from the assembled retailers around the room.

Datalogic launches new products for Industry 4.0: Matrix 300N 2MP, MXE-90 and S5N

3 Datalogic launches new products for Industry 4.0: Matrix 300N 2MP, MXE-90 and S5N

With new product lines of smart sensors, image-based scanners, vision technology and robot guidance, Datalogic is offering new solutions for digital automation. The new systems have been developed to support industry 4.0 concepts and are helping users to automatically control, process and track their operations along their production lines.

Retail sales value fell in September: and retail’s white knight – e-commerce – suffered worst of all, says ParcelCompare

4 Retail sales value fell in September: and retail’s white knight – e-commerce – suffered worst of all, says ParcelCompare

ONS retail sales figures reveal the amount UK shoppers spent fell -0.2% in September, and this time the new saviour of retail, online stores, fell even more dramatically, says ParcelCompare.

DS Smith helps Bloom & Wild delight with fresh e-commerce packaging

5 DS Smith helps Bloom & Wild delight with fresh e-commerce packaging

Inventor of letterbox flowers, Bloom & Wild, was seeking the right partner to develop a bespoke new decorative box for hand tied flowers. The company turned to packaging strategist DS Smith, a company with e-commerce experience and a focus on sustainable packaging, high-quality printing capabilities.

Improve footfall flow with Checkpoint’s new One Way Surveillance Sensor

6 Improve footfall flow with Checkpoint’s new One Way Surveillance Sensor

Helping retailers to improve store planning and the flow of footfall, Checkpoint Systems – a global provider of source to shopper solutions – has launched the One Way Surveillance Sensor.

New Salesforce Research reveals that while brick-and-mortar stores remain relevant, digitally savvy Brits have an average of 2 shopping apps on their mobile devices

7 New Salesforce Research reveals that while brick-and-mortar stores remain relevant, digitally savvy Brits have an average of 2 shopping apps on their mobile devices

Salesforce, the CRM solutions provider, has released the third edition of its Connected Shoppers Report, which reveals that British and Irish shoppers are moving targets, jumping across physical and digital destinations as they browse, purchase and request service and support, with 4% of purchases occurring on emerging digital touchpoints that are completely separate from retailers’ and brands’ owned properties.

99% of UK’s top 100 fashion retailers stop marketing to their customers as soon as they have made an online purchase

8 99% of UK’s top 100 fashion retailers stop marketing to their customers as soon as they have made an online purchase

99% of the UK’s top 100 fashion retailers are failing to provide customers with a personalised post-checkout experience by neglecting to send tailored shipping communications to their customer, meaning the majority are missing out on a vital marketing channel, according to parcelLab’s ‘UK E-Commerce Shipping Study 2020: Fashion Edition’.

Retailers and customers don’t see eye to eye on returns or in-store experiences

9 Retailers and customers don’t see eye to eye on returns or in-store experiences

Retailers are not meeting customer expectations, and in many cases are missing on the fundamentals, according to a new 15,800 respondent global consumer study by Oracle Retail.

Brexit, staff costs and inaccurate data impacting profitability in wholesale businesses

10 Brexit, staff costs and inaccurate data impacting profitability in wholesale businesses

A new survey commissioned by OGL Computer, among 255 managers of wholesalers and distributors in the UK, reveals that 88% are using multiple software systems, and seem unable to break away from manual processes in managing business operations despite over a quarter (27%) citing those manual processes to be ineffective in managing business operations. Nearly all (98%) of respondents still used some level of manual processes.

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