Zendesk, Inc. has announced that more than a third (39%) of British Gen Z consumers shopping with legacy brands would opt to go into a store to speak to staff in person versus using digital communication channels.
General Retail Technology News
Retail IT and technology news articles comprising case studies, product information, opinion articles, reports, new contract wins and product launches. The site hosts information from trade associations, government departments, research analysts and the vendor community. These articles are about specific industry IT solutions and topics relating to how improvements and efficiency gains can be made by the use of information technology in-store and in the retail supply chain. All topics are covered in these articles which include Mobile Computing, RFID, Automatic Identification/Datacapture (AIDC), Printing & Labelling, EPoS systems, Kiosk Technology, Surveillance & Security, Internet Retailing, Retail Supply Chain Management, Digital Signage, through to current news,informed opinion articles and key events on the retail calendar.
Research reveals that over three-quarters of consumers rely on online reviews to help them purchase products
Dec 13, 2019
![Research reveals that over three-quarters of consumers rely on online reviews to help them purchase products](/assets/components/phpthumbof/cache/bigstock-Rate-Customer-Experience-Revie-264437590.d821914712f5bb06705442ba0bb2563d.jpg)
More than three-quarters of UK shoppers (79 per cent) use peer review sources such as Amazon reviews and Trustpilot at least once before making a purchase decision, underlining the continued importance of word of mouth and the opinion of others for most consumers.
Simoldes` just-in-time (JIT) productivity increases significantly with ZetesMedea
Dec 13, 2019
assets/files/images/18_12_19/image Simolde's.jpgThe Simoldes Group produce car door panels for several major international automotive brands. In order to efficiently respond to the demanding requirements of the sector for increased personalisation, they selected ZetesMedea using pick to light (PTL) technology to optimise their just-in-time (JIT) assembly line operations.
71% of workers forced to borrow to pay for Christmas
Dec 13, 2019
![71% of workers forced to borrow to pay for Christmas](/assets/components/phpthumbof/cache/bigstock-Man-Tapped-Out-And-Without-Mon-332052247.d821914712f5bb06705442ba0bb2563d.jpg)
The majority of workers resort to borrowing to cover the cost of Christmas. Research from Hastee study finds 71% of workers in the UK and Ireland source additional funds during the festive period and 61% admit Christmas-related financial stress impacts their performance at work.