General Retail Technology News

Retail IT and technology news articles comprising case studies, product information, opinion articles, reports, new contract wins and product launches. The site hosts information from trade associations, government departments, research analysts and the vendor community. These articles are about specific industry IT solutions and topics relating to how improvements and efficiency gains can be made by the use of information technology in-store and in the retail supply chain. All topics are covered in these articles which include Mobile Computing, RFID, Automatic Identification/Datacapture (AIDC), Printing & Labelling, EPoS systems, Kiosk TechnologySurveillance & Security, Internet Retailing, Retail Supply Chain Management, Digital Signage, through to current news,informed opinion articles and key events on the retail calendar.

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It's time to give DIY shoppers better in-store experiences – they deserve it

1 It's time to give DIY shoppers better in-store experiences – they deserve it

European home and DIY digital retailer ManoMano posted soaring 2020 sales recently, which is no biggie given that DIY has emerged as an undisputed winner in lockdown. What’s notable is the fact that the uptick has been driven by UK sales, which grew by 240% year on year to £105 million. It’s moot, though, because the UK DIY market has traditionally been driven by in-store sales.

UK health & beauty brands’ post-purchase CX in need of a digital makeover, research by parcelLab reveals

2 UK health & beauty brands’ post-purchase CX in need of a digital makeover, research by parcelLab reveals

While UK health & beauty retailers have vastly improved their e-commerce offerings during lockdown, their post-purchase customer experience (CX) lags behind that of other retail sectors, the latest data from parcelLab, the operations experience platform, revealed.

eFax research reveals IT decision-makers in retail accelerating digital transformation of paper-based processes as a direct result of disruption caused by Brexit

3 eFax research reveals IT decision-makers in retail accelerating digital transformation of paper-based processes as a direct result of disruption caused by Brexit

eFax, the online fax solution, has announced the findings of research revealing how UK Retail IT decision-makers are accelerating digital transformation of paper-based processes as a direct result of disruption caused by the UK leaving the EU (Brexit).

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